IBM i DevOps TechTalk
Interface Ticketing Systems with Your DevOps Process #19
by the experts at ARCAD
In this Podcast, listen in as Arcad’s Senior Solutions Architects discuss the importance of linking development workflow tasks to tools such as Jira and ServiceNow:
• Full visibility of projects across platforms.
• Built in bi-directional tracking for automated real-time updates.
• Simple Arcad mapping to any ticketing system.
• Automation, efficiency, flexibility
Listen to the Podcast
The Story Behind the Mic: Podcast Transcription
Our Hosts
Ray Bernardi
Senior Consultant, ARCAD Software
Ray is a 30-year IT veteran and currently a Pre/Post Sales technical Support Specialist for ARCAD Software, international ISV and IBM Business Partner. He has been involved with the development and sales of many cutting edge software products throughout his career, with specialist knowledge in Application Lifecycle Management (ALM) products from ARCAD Software covering a broad range of functional areas including enterprise IBM i modernization and DevOps.
Alan Ashley
Solution Architect, ARCAD Software
Alan has been in support and promotion of the IBM i platform for over 30 years and is the Presales Consultant for DevOps on IBM i role with ARCAD Software. Prior to joining ARCAD Software, he spent many years in multiple roles within IBM from supporting customers through HA to DR to Application promotion to migrations of the IBM i to the cloud. In those roles, he saw first hand the pains many have with Application Lifecycle Management, modernization, and data protection. His passion in those areas fits right in with the ARCAD suite of products.